How many people can play?

Two to five people can play in our rooms at the same time. Should you want to play with 6 or more players, we recommend playing in two groups in seperate games.

Cancellation terms! What happens in case of no show?

Please note that free cancellation is possible before 72 hours prior appointment in written form via e-mail; in case the money has been transferred already you will receive a voucher for the same amount paid. Cancellation before 24 hours prior appointment will be charged with 50% of your booking; in case the money has been transferred already you will receive a voucher for the same amount paid. Cancellation within 24 hours before appointment will be fully charged.

What should I wear?

No special clothing is necessary. You can wear whatever you feel most comfortable in.

How can I pay?

You can pay like the following:
1. Online via PayPal / bank card
2. Via bank transfer prior to game
3. Cash on spot

Which languages do I need to know?

A minimum understanding of English is required.

Is there an age-limit?

We recommend a minimum age of 14 years to play, since younger children might have a hard time understanding some riddles. However, if the team is able to assist appropriately, even children at a younger age can play. There is no maximum age limit.

How can I make a reservation for a game?

Online reservations can be made at https://roomescape.at/reservation. Please choose the room and time you would like to play and soon you are ready to play an adrenaline-loaded game at our location.

How much does a game cost for 2, 3, 4, or 5 players?

One game is priced at 68 Euros for two or three players, 78 Euros for four players and 88 Euros for five players. Often we have promotions with price-reductions in place. To learn more please visit our Facebook-page: https://www.facebook.com/roomescapewien

How long does it take to play a game?

Playing time is exactly 60 minutes. Please arrive in time at our location as you will receive a short instruction. If you can manage to arrive 5 minutes before your game is supposed to start it helps us to avoid delays for later games. Total stay at our venue can last up to max. 1,5 hours.

How do I know if my reservation has been accepted?

After choosing a game you will receive a confirmation via email with the reserved room and time. Your time-slot will then turn red in the calendar on our website.

Are you really locking us up inside a room? How can I get out?

Yes, the door is closed during the game. However, you always have the option to get out. Your host can always open the door from the outside and you are always able to stop the game entirely. There is also a panic-button. Once you solve all the riddle, the door opens as well.

Are the tasks always the same or do they get changed from time to time?

The structure of the game usually remains the same. Teams that are not capable of solving a game at the first try can play it again.

I would like to arrange a game for teambuilding with my colleagues.

Our RoomEscape games are suited perfectly for teambuilding-activities. They develop communication and problem solving capabilities. More and more companies are taking advantage of this opportunity and after talking out some details you can even book these games for mornings.

I am pregnant, can I play anyway?

Of course, physical force is not necessary in the curse of the games. All tasks are not exhausting, can be solved merely with brainpower.